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Customer service

This company is horrible and should be investigated for breaking the laws when it comes to consumers money. I used them for my 2015 taxes and they held my money knowing it was available in the system.

I called Metabank and spoke with a representative, I asked him do you see my money in the system. He stated I can't give you that information, however according to the irs we have eight business days to release all funds. This is horrible while the bank collect on interest you're left waiting on your money.

I will never use this company again EVER!!! Shut Them Down!!!

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). Marie2015 is overall dissatisfied with Diamond Plus Visa Card and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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